Frequently Asked Questions
What are the first signs that I may have a hidden water leak?
Common warning signs include an unexplained increase in your water bill, damp or discolored areas, a musty smell, reduced water pressure, or running water sounds. Learn more on our Water Leaks and Slab Leaks pages, or Contact Us for fast dispatch.
Where can a hidden plumbing leak occur?
A hidden leak can develop inside walls, beneath flooring, under a concrete slab, underground between the home and street, or around plumbing fixtures and connections. The location and symptoms help determine which detection methods are appropriate.
Can leak detection determine where the leak is coming from?
Professional detection is designed to narrow down the source and location of a suspected leak without relying on visible damage alone. The testing method used depends on the plumbing system, the symptoms, and where the leak is suspected.
What should I do if I suspect a leak but cannot find the source?
Avoid opening walls or floors just to search for the problem. If the leak is active and you can safely do so, shut off the water supply and arrange for a professional inspection to determine where the water is coming from.
Can a leak continue even when I am not using water?
Yes. A leak on a continuously pressurized water supply line can continue even when faucets, showers, and appliances are not being used. An unexplained increase in water usage or the sound of running water with everything turned off can be a reason to investigate.
What is the difference between leak detection and leak repair?
Leak detection focuses on finding and identifying the source of the problem. Leak repair is the separate step of fixing the damaged pipe, connection, fixture, or other component once the location and cause have been established.
Does a high water bill always mean I have a plumbing leak?
Not necessarily. Increased water use, irrigation, running toilets, appliance problems, or changes in household usage can also raise a water bill. If the increase is unexplained, leak detection can help determine whether hidden water loss is involved.
Is professional leak detection necessary for a small or slow leak?
A slow leak can still waste water and cause moisture-related damage over time. If you cannot identify the source yourself or the problem is occurring behind a wall, beneath flooring, or underground, professional detection can help locate it before unnecessary damage occurs.